Our Services

Citystone Solicitors is an independent claims management company which has been managing motor insurance claims on behalf of corporate and individual clients.

 
Our advisors will ensure that customer receive the best advice and secure the claim rights for you. We provide the following services:

Personal Injury Claim  

Vehicle Damage Claim  

Replacement Vehicle Claim  

Accident at Work Claim  

Slips, Trips and Falls Claim  

Medical Negligence Claim

 

Personal Injury Claim

The highly qualified professional team specialise in compensation claims culminating from all types of accidents.


Our niche focuses on handling the intricacies of managing personal injury claims, together with the sensitivities and assistance from both a legal and personal perspective.


As each claim is distinctively different, our lawyers place a strong emphasis in providing an intelligent and more individual approach to helping clients achieve their personal requirements and financial objectives.


Being able to build confidence and trust with clients in our industry is paramount, which reflects our commitment to an overall standard of excellence and professionalism.


Receiving advice of the highest quality reflects the firm’s capability and ethical practice, which is echoed by the continued success levels achieved for our clients.


Our service is hassle free, with claims handled by qualified professionals, not outsourced call centres, and is provided without costs to all accident victims.

 

 

 

Vehicle Damage Claim

If an accident is not your fault, you don't have to use your own insurance company. We provide a suitable hire vehicle, delivered when and where you want it. Importantly you can choose your own repairer, or we can provide one of our approved and qualified workshops. In the most extreme cases, if your vehicle is deemed a “write off”, you will receive a cheque for the vehicles “Pre Accident Value”.

 

The recovery, storage and repair of your damaged vehicle are integral parts of our service. Our staff will liaise directly with you, the customer, to ensure these arrangements are made to your convenience.


Repairs will take place locally to you at one of our approved repairers, and your vehicle will be returned to you only on your complete satisfaction with the work carried out.
 

Replacement Vehicle Claim

You are legally entitled to a replacement vehicle if your own is involved in an accident caused by another party. Although many insurance companies and repairers offer “replacement vehicles”, these are invariably small, “no frills” vehicles at the lower end of the price range.


We, however, commit to supplying you with a vehicle of a similar size and standard to your own, which in the majority of cases will be less than twelve months old. All vehicles are delivered either to your door or to an alternative place of your convenience. The fleet currently has an enormous variety of vehicles at its disposal, including all classes and sizes of Mercedes.

 

 

Accident at Work Claim

It is a known fact that about 90% of accidents are caused by human error.

Accident at work claims may occur as a result of neglect, for example not keeping the work area free of unnecessary hazards. It could also be as simple as a poorly installed electrical appliance that ends up causing a problem. Accidents at work claims are myriad and they are mostly as a result of human error.

Before considering any accident at work claims, you need to respond effectively to the accident so as to minimize injury or even death. Medical attention and first aid should be given if required. Professional medical help should be sought as soon as possible.

Note those people around you, so that you will have someone to back up your statement once you have given a report of the incident. This is very important especially when making accident at work claims as it will give additional proof.

Make sure the proper authorities are informed of the accident. Work management and personnel should also be notified of the occurrence. This too is important, because as soon as you make your accident at work claim, investigations have to be carried out before any compensation can be granted.

Additionally, if there is any history of similar accidents, the information might have to be investigated. This will add weight to your claim and prove that the work premises could be neglected in terms of health and safety regulations. Save any other information that might play a role as proof that the accident was as a result of negligence and compensation could be applied.

Many people are scared of claiming compensation at their workplace due to fear of loosing their job.

You’ll find that accident at work claims will help you in the long run in recovering your lost income. There are a couple of things to remember when claiming for compensation.
 

 

Slips, Trips and Falls Claim

Slips, trips and falls are quite prevalent and are most common in public and work places. The worst of these kind of accidents can prove to be fatal but they can also lead to head injuries, back injuries, fractures and in the worst cases, paralysis.

Slips will occur mostly in places where the surface is still wet or is a slippery surface. In work places, this may be due to negligence, especially if it’s a wet floor that was not properly cleaned and dried. Appropriate signs are provided to indicate wet surfaces and as such, a company may be liable for any accidents that occur as a result of not applying the required safety procedures.

Tripping and falling accidents may seem like a regular occurrence but they are just as avoidable. Tripping on work equipment or wires that are left lying around is a common occurrence. The resulting fall may cause disastrous injuries that may leave you unable to work for a long period of time. These are some of the situations that can lead to claims being made.

Whether your slip, trip or fall accident occurs at work or in a public place, it is important to make note of any useful information. As fore mentioned, these claims are difficult to prove and as such, compensation may be difficult to claim. Nonetheless, with the right solicitor and information on what to look out for, chances are high that your claim can get you compensated. If the slip, trip or fall was caused by factors beyond your control, you stand a chance of being compensated for personal damages suffered.

What you need do after getting medical attention is seek legal counsel to represent you in making the claim. Slip, trip or fall claims require solicitors who are well versed with the procedures.

 

 

Medical Negligence Claim

When we need medical advice or treatment, we place a huge amount of trust in clinical experts. However, medical professionals can make mistakes, with serious consequences.

If you have suffered as a result of poor medical care, it can be difficult to know where to turn. We are one of the leading firms of medical negligence solicitors in the UK, with experience helping thousands of people. Our lawyers know what you’re going through, and will help you get answers and claim the compensation you deserve.

Our team can help you claim following negligence in hospitals, clinics or surgeries – whether they are NHS or privately managed. With lawyers specialising in particular areas of medical negligence (such as birth injuries for instance), we have experts who have a detailed knowledge of the particular clinical procedures that should have been followed. We offer a free initial consultation, and in many cases we can fund claims through a “No Win No Fee” agreement.

If you or a loved one has suffered due to a medical or clinical error, you could claim compensation. It’s important that you find out whether you have a legal claim as soon as you can, as there are strict time limits involved in cases of medical negligence.

Medical negligence claims generally have to be made within a time limit of three years of the date on which you became aware that you have suffered as a consequence of your medical treatment. Crucially, this may not necessarily have been at the time of your treatment or diagnosis.

While three years is the general limit, there are different limits for cases involving children and those who lack mental capacity – please contact us to find out if you’re eligible to claim.